WhatsApp Not Showing Payments Option [Fixed]

WhatsApp has launched a new feature for its Indian users called WhatsApp Payments which allows you to send and receive payments to/from your contacts directly. WhatsApp is now a part of our daily life. We use it to chat and connect with people that aren’t with us physically.

Fix WhatsApp not showing payments option


There are already plenty of payment applications available in India such as BHIM app, Google Pay, PhonePe, etc. All these money-transferring apps use UPI (short for unified payment interface) system to transfer money in real-time. WhatsApp has come up with the same idea to enable transferring payments on its system.

It would prove to be a revolutionary step for WhatsApp to add payments option in it. On the user’s end, it will make sending and receiving the money much easier than any other platform. In this guide, we have discussed everything you need to know about the new WhatsApp’s Payments feature. Let’s dive deep into this topic.

Why WhatsApp is not showing Payments option?

Some users have complained that they are not seeing any Payments option in their WhatsApp. There may be several reasons why your WhatsApp hasn’t enabled the Payments feature. Here we have listed some major reasons –

  • It might be possible that you are using an older version of the WhatsApp application on your device.
  • Another reason could be that WhatsApp hasn’t rolled out the Payments feature for your smartphone or Android version yet.
  • As of now, WhatsApp Payments isn’t officially rolled out for everyone due to various factors. It would take some time for WhatsApp to make this update available for all users across India.

How to check if Payments feature is available on your WhatsApp

Now the first thing you need to do is to check if the Payments feature is available on your WhatsApp. Just follow this step-by-step guide for that –

  1. Open WhatsApp on your smartphone.
  2. Click the menu button (three dots) at the top-right corner of the screen.
  3. As the drop-down menu appears, you will see Payments option there. If there is no such option available in the menu, then your WhatsApp hasn’t enabled Payments feature yet.
    WhatsApp Payments option

Fix WhatsApp not showing Payments option

We have already listed the reasons why the Payments feature isn’t available in your WhatsApp. Here are few things you can try to enable WhatsApp Payments on your smartphone –

1. Update the WhatsApp

As WhatsApp Payments is a new feature, so it is available in the latest updated version of WhatsApp only. If you are using an older version of WhatsApp, then you need to update it to the latest version. This could possible enable Payments feature in your WhatsApp, however, it is not guaranteed. You can easily update WhatsApp from the app store of your phone (Google Play Store on Android and Apple App Store on iPhone/iOS).

2. Use a different phone

You might have noticed that WhatsApp Payments is available for some users and not for others. This simply means that this feature is currently available on some smartphones only. If WhatsApp doesn’t show Payments option in your phone, then try it in a different device.

3. Wait until WhatsApp roll out Payments for everyone

WhatsApp will soon roll out the Payments feature for all users across India. It will be worth waiting for you until the update hits your phone. Till then, all you can do is wait patiently. There are other UPI-based payment transferring apps available such as BHIM and Google Pay which you can use as an alternative option to send and receive money on your phone.

So that’s everything you need to know about the new WhatsApp Payments feature. We have shared all possible ways to fix WhatsApp not showing the Payments option on your phone. If you still have any questions in your mind, feel free to share them in the comment section below. Stay tuned with us for more interesting tutorials and tech guides.

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Vivek Chaudhary Author
Tech Writer & Founder
Vivek Chaudhary is an experienced tech blogger who has been writing about technology for more than ten years. He's written over 1500 articles covering various tech topics. Vivek is passionate about sharing his expertise to help others. Beyond the digital realm, he enjoys traveling and creating videos on YouTube. Feel free to contact here: vivek@geekinstructor.com

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