Did you also receive unwanted promotional calls and messages on your Vodafone Idea (Vi) phone number? You can get rid of them by activating DND (also known as Do Not Disturb) service. In this article, we are going to discuss everything about DND including how you can activate and deactivate it on your Vi phone number. There are various methods you can activate DND via SMS, call, or by using the MyVi website online.
Telemarketing is one of the most popular ways of marketing in which companies (or telemarketers) send promotional calls and messages to their targeted audience. Telemarketers can get your phone number from various sources. Sometimes you receive calls and messages from your network provider for recharge offers. Let’s see how you can stop getting such unwanted spam calls and messages using the DND service by TRAI.
Table of Contents
What is DND (Do Not Disturb)?
DND, short for Do Not Disturb, is a mobile service launched by the Telecom Regulatory Authority of India (TRAI) which is imposed on all telecom companies to help you stop the promotional calls and messages on your phone number. By activating this DND service, you can request your network service provider to opt you out from all the promotional and advertising messages from telemarketers.
Method 1: Activate DND on Idea/Vodafone number via SMS
You can easily activate DND on your Vodafone Idea (Vi) number by sending an SMS. Here’s what you need to do –
- Open the Messages app on your phone and create a new message.
- Type START 0 and send it to 1909. You will receive a confirmation SMS upon successfully request approval. Your DND service will be activated within next 24 hours. START 0 will activate full DND services.
For this method, make sure that you have the correct SIM card inserted into your phone. If it’s a dual SIM phone, you have to send the message from the SIM card on which you want to activate the DND service.
Method 2: Activate DND on Idea/Vodafone via call
Another way to activate DND (Do Not Disturb) service on your Vodafone or Idea number is by using the IVR calling method. In this method, you have to call on 1909 and follow the IVR prompts to activate full DND service.
Method 3: Activate DND online using MyVi website
- Open Chrome or any other browser on your smartphone and visit the DND activation webpage on the official MyVi website.
- Enter the phone number on which you want to activate the DND (Do Not Disturb) service and then tap the Send OTP button. This number doesn’t necessarily need to be on your phone unlike the previous methods.
- Now you will receive a 4-digit OTP (one time passcode) on the phone number you have entered. Enter this OTP on the MyVi website. This is done for the verification purpose to verify your account.
- In the next step, you will be asked to choose your DND preference. There are two options available: Full and Partial. If you want to stop all DND services, choose the Full option. If you want to keep few DND services active, you can select Partial.
- Once you have selected your preferences, tap the Submit button. Now you have successfully submitted your DND request. It will be processed within 24 hours. You will also receive a confirmation SMS on your phone number.
How to deactivate DND on Vodafone Idea Vi number
For some unknown reasons, you may need to deactivate the DND service on your phone number and start getting those promotional calls and messages from telemarketers again. The process of deactivating DND is as simple as activating it. All you need to do is send STOP to 1909. Within a few seconds, you will receive a confirmation message that you have successfully deactivated DND on your phone number.
Frequently asked questions
The answer is no. Activating DND service is absolutely free and you won’t be charged anything for it.
If this happens with you, try to activate the DND service again. Try using a different method this time. Make sure that you receive a confirmation message. If nothing works for you, contact the customer care service and ask them about your problem.
As soon as your request is approved, you will receive a confirmation message on your phone number. However, it can take up to 24 hours until you stop receiving those annoying promotional messages and calls completely.
Final words
So that’s how you can activate DND service on your Vodafone Idea (Vi) phone number and get rid of those annoying promotional calls and messages. You can follow the same methods for any other network provider also such as Airtel or Jio.
The service of 1909 has been started by TRAI and is applicable to all telecom companies. If you have any questions regarding this topic, feel free to share it in the comments below. Stay tuned with our website for more interesting articles.
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